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| BT Wholesale multiple system problems | | | |
| Service Failure | |||
| | Hello We continue to have a problem with our customer facing systems, affecting your ability to report faults or progress orders and our ability to support you, Including intermittent issues to www.btwholesale.com. The impact is being seen across Broadband, Ethernet and IP voice products. We have located an issue at one of our Data Centres and our engineers are working to resolve the problem. Further updates to follow within the next 2 hours We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here" Regards Director Service Operations | | |
| | British Telecommunications plc | | |
| | This electronic message contains information from British Telecommunications plc which may be privileged and confidential. | | |
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These are the messages we get from BT and other sources indicating Major Service Outages within the BT Network. They tend to be focused on particular exchanges and an incident will result in a series of messages as the fault is reported, updated and fixed. Also messages with PEW in the title are Planned Engineer Work.
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