Wednesday, April 20, 2016

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE : Reference 18654 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18654   Issue : FINAL  
  Detected Date: 20/04/2016   Detected Time: 01:31  
  Start Date: 20/04/2016   Start Time: 01:27  
  Actual Clear Date: 20/04/2016   Actual Clear Time: 01:27  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 01:32 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE : Reference 18654 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18654   Issue : FINAL  
  Detected Date: 20/04/2016   Detected Time: 01:31  
  Start Date: 20/04/2016   Start Time: 01:27  
  Actual Clear Date: 20/04/2016   Actual Clear Time: 01:32  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 01:32 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 00 hours 04 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE : Reference 18654 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18654   Issue : FINAL  
  Detected Date: 20/04/2016   Detected Time: 01:31  
  Start Date: 20/04/2016   Start Time: 01:27  
  Actual Clear Date: 20/04/2016   Actual Clear Time: 01:32  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 01:32 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 00 hours 04 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE : Reference 18654 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18654   Issue : 1  
  Detected Date: 20/04/2016   Detected Time: 01:31  
  Start Date: 20/04/2016   Start Time: 01:27  
  Anticipated Clear Date: 20/04/2016   Anticipated Clear Time: 05:31  
  Next Update Date: 20/04/2016   Next Update Time: 02:31  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 303 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Monday, April 18, 2016

Broadband Incident Report : ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE (CI) : Reference 18385 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18385   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:39  
  Start Date: 18/04/2016   Start Time: 15:36  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 01 hours 58 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CRATHES HISTORIC]: MUX 301 : LOSS OF SERVICE (CI) : Reference 18398 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18398   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:39  
  Start Date: 18/04/2016   Start Time: 15:36  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[CRATHES HISTORIC]: MUX 301 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01330
 
  Duration: 0 days 01 hours 58 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE (CI) : Reference 18382 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18382   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:39  
  Start Date: 18/04/2016   Start Time: 15:35  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 01 hours 59 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE (CI) : Reference 18382 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18382   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:39  
  Start Date: 18/04/2016   Start Time: 15:35  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 01 hours 59 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[ROTHIENORMAN HISTORIC]: MUX 301 : LOSS OF SERVICE (CI) : Reference 18407 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18407   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:48  
  Start Date: 18/04/2016   Start Time: 15:37  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[ROTHIENORMAN HISTORIC]: MUX 301 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651 To Fo
 
  Duration: 0 days 01 hours 57 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE (CI) : Reference 18381 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18381   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:38  
  Start Date: 18/04/2016   Start Time: 15:34  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 02 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE (CI) : Reference 18381 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18381   Issue : FINAL  
  Detected Date: 18/04/2016   Detected Time: 15:38  
  Start Date: 18/04/2016   Start Time: 15:34  
  Actual Clear Date: 18/04/2016   Actual Clear Time: 17:35  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 17:35 following a fibre repair in Calvine. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 02 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[ROTHIENORMAN HISTORIC]: MUX 301 : LOSS OF SERVICE : Reference 18407 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18407   Issue : 1  
  Detected Date: 18/04/2016   Detected Time: 15:48  
  Start Date: 18/04/2016   Start Time: 15:37  
  Anticipated Clear Date: 18/04/2016   Anticipated Clear Time: 19:48  
  Next Update Date: 18/04/2016   Next Update Time: 16:48  
     
  Incident Headline: ADSL :[ROTHIENORMAN HISTORIC]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651 To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE : Reference 18385 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18385   Issue : 1  
  Detected Date: 18/04/2016   Detected Time: 15:39  
  Start Date: 18/04/2016   Start Time: 15:36  
  Anticipated Clear Date: 18/04/2016   Anticipated Clear Time: 19:39  
  Next Update Date: 18/04/2016   Next Update Time: 16:39  
     
  Incident Headline: ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.