BT WHOLESALE CALL PLATFORMS - INCIDENT - HD349599 - SERVICE RESTORED

	BT WHOLESALE CALL PLATFORMS INCIDENT - HD349599 – SERVICE RESTORED     Hello,   We are pleased to tell you that the issue we were facing with our call platforms have now been resolved. We thank you for your patience and apologise for any inconvenience that this may have caused you.   Thanks   Michael Gauterin Director Service Operations BTWholesale Customer Service   T: 0800 783 5639 option one E: broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

 

BT WHOLESALE CALL PLATFORMS - INCIDENT - HD349599 - UPDATE 1

 

	BT WHOLESALE CALL PLATFORMS INCIDENT - HD349599 – UPDATE 1     Hello   Our support team are still working hard on the intermittent issues we have with our telephony platform, which you may see some delays in time to answer our inbound call streams.   Please use our E-chat routes as preferred method of contact for the areas that have an E-chat option   We apologise for any inconvenience caused.    Next update in 2 hours   Thanks   Michael Gauterin Director Service Operations BTWholesale Customer Service   T: 0800 783 5639 option one E: broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.