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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 2146 | Issue : | FINAL | |||
Detected Date: | 31/01/2009 | Detected Time: | 18:38 | |||
Start Date: | 31/01/2009 | Start Time: | 18:33 | |||
Actual Clear Date: | 31/01/2009 | Actual Clear Time: | 22:09 | |||
Incident Headline: | FREESERVE14 REDBACK 10-RB12B EALING : LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||
Progress Details: | Service has been restored by completing a Power Cycle Reboot Of Application Reboot of a Card Reset of a Card This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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System Time Stamp: 31/01/2009 22:29