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BT Wholesale multiple system problems | | | |
Service Failure : Service Restored | |||
| Hello, You'll be pleased to know that our suppliers have restored the service at the Data Centres which was affecting multiple BT Wholesale systems. We're sorry if this caused you any trouble during this incident. If you are still having problems using this application then please clear you cache and cookies, close and re-open all internet browsers and try again. If you've got any questions, ask us on 0800 7835639 option 1, or at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here. Telephone: 0800 783 5639 option 1 Web: www.btwholesale.com BTWholesale is a world-class enabler of converged network solutions. | | |
| British Telecommunications plc | | |
| This electronic message contains information from British Telecommunications plc which may be privileged and confidential. | | |
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Monday, October 8, 2018
****SPAM:5.2**** BT Wholesale multiple system problems Service Restored – HD79805
****SPAM:5.2**** BT Wholesale multiple system problems Update 2 – HD79805
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BT Wholesale multiple system problems | | | |
Service Failure | |||
| Hello We are still having problems with one of our data centres which has been affecting your ability to report faults or progress orders and our ability to support you, including intermittent issues to www.btwholesale.com. We have been able to fix some of the affected systems and our engineers are working on the rest. The impact is being seen across Broadband, Ethernet and IP voice products. Due to these issues, contacts and back office are extremely busy so please try and refrain from contacting us whilst we try and clear the backlog. The next update will be in 2 hours. We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Regards Director Service Operations | | |
| British Telecommunications plc | | |
| This electronic message contains information from British Telecommunications plc which may be privileged and confidential. | | |
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BT Wholesale multiple system problems – HD79805
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BT Wholesale multiple system problems | | | |
Service Failure | |||
| Hello We continue to have a problem with our customer facing systems, affecting your ability to report faults or progress orders and our ability to support you, Including intermittent issues to www.btwholesale.com. The impact is being seen across Broadband, Ethernet and IP voice products. We have located an issue at one of our Data Centres and our engineers are working to resolve the problem. Further updates to follow within the next 2 hours We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here" Regards Director Service Operations | | |
| British Telecommunications plc | | |
| This electronic message contains information from British Telecommunications plc which may be privileged and confidential. | | |
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BT Wholesale multiple system problems – HD79805
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BT Wholesale multiple system problems | | | |
Service Failure | |||
| Hello We are currently having some problems with our customer facing systems, this may affect your ability to report faults or progress orders and our ability to support you. This also includes intermittent issues accessing btwholesale.com. This affects Broadband, Ethernet and IP voice products. Further updates to follow within the next 2 hours We're sorry if this causes you any trouble. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Regards Director Service Operations | | |
| British Telecommunications plc | | |
| This electronic message contains information from British Telecommunications plc which may be privileged and confidential. | | |
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