Monday, February 19, 2018

Broadband Incident Report : ADSL : BARROCK : MUX 102 : LOSS OF SERVICE (CANCELLED) : Reference 626587 : Issue FINAL

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 626587   Issue : FINAL  
  Detected DATE: 19/02/2018   Detected TIME: 03:39  
  START DATE: 19/02/2018   START TIME: 03:36  
  Actual CLEAR DATE: 19/02/2018   Actual CLEAR TIME: 04:12  
     
  Incident Headline: ADSL : BARROCK : MUX 102 : LOSS OF SERVICE (CANCELLED)  
     
  Closure Details: Incident cancelled - Failure proved to a Planned Engineering Work (PEW) PW337004  
  Dialing Codes Affected: 01847  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BARROCK]: MUX 102 : LOSS OF SERVICE : Reference 626587 : Issue INITIAL

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 626587   Issue : 1  
  Detected DATE: 19/02/2018   Detected TIME: 03:39  
  START DATE: 19/02/2018   START TIME: 03:36  
  Anticipated CLEAR DATE: 19/02/2018   Anticipated CLEAR TIME: 08:36  
  Next Update Date: 19/02/2018   Next Update Time: 04:39  
     
  Incident Headline: ADSL :[BARROCK]: MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm  
  Progress Details: BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.  
  Dialing Codes Affected: 01847  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, February 8, 2018

Broadband Incident Report : ADSL : BARROCK : MUX 102 : INCIDENT CANCELLED : Reference 624971 : Issue FINAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 624971   Issue : FINAL  
  Detected DATE: 08/02/2018   Detected TIME: 00:06  
  START DATE: 08/02/2018   START TIME: 00:03  
  Actual CLEAR DATE: 08/02/2018   Actual CLEAR TIME: 01:09  
     
  Incident Headline: ADSL : BARROCK : MUX 102 : INCIDENT CANCELLED  
     
  Closure Details: Incident cancelled - Failure proved to a Planned Engineering Work (PEW) PW336247.  
  Dialing Codes Affected: 01847  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BARROCK]: MUX 102 : LOSS OF SERVICE : Reference 624971 : Issue INITIAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 624971   Issue : 1  
  Detected DATE: 08/02/2018   Detected TIME: 00:06  
  START DATE: 08/02/2018   START TIME: 00:03  
  Anticipated CLEAR DATE: 08/02/2018   Anticipated CLEAR TIME: 05:03  
  Next Update Date: 08/02/2018   Next Update Time: 01:06  
     
  Incident Headline: ADSL :[BARROCK]: MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm  
  Progress Details: BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.  
  Dialing Codes Affected: 01847  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, February 1, 2018

Broadband Incident Report : ADSL : CLOVELLY : MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 624036 : Issue FINAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 624036   Issue : FINAL  
  Detected DATE: 01/02/2018   Detected TIME: 02:42  
  START DATE: 01/02/2018   START TIME: 02:40  
  Actual CLEAR DATE: 01/02/2018   Actual CLEAR TIME: 03:14  
     
  Incident Headline: ADSL : CLOVELLY : MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Closure Details: Incident Cancelled. Incident is due to a PEW (Planned Engineering Work).  
  Dialing Codes Affected: 01237  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : CLOVELLY : MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 624036 : Issue FINAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 624036   Issue : FINAL  
  Detected DATE: 01/02/2018   Detected TIME: 02:42  
  START DATE: 01/02/2018   START TIME: 02:40  
  Actual CLEAR DATE: 01/02/2018   Actual CLEAR TIME: 03:14  
     
  Incident Headline: ADSL : CLOVELLY : MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Closure Details: Incident Cancelled. Incident is due to a PEW (Planned Engineering Work).  
  Dialing Codes Affected: 01237  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CLOVELLY]: MUX 101 : LOSS OF SERVICE : Reference 624036 : Issue INITIAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 624036   Issue : 1  
  Detected DATE: 01/02/2018   Detected TIME: 02:42  
  START DATE: 01/02/2018   START TIME: 02:40  
  Anticipated CLEAR DATE: 01/02/2018   Anticipated CLEAR TIME: 07:40  
  Next Update Date: 01/02/2018   Next Update Time: 03:42  
     
  Incident Headline: ADSL :[CLOVELLY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm  
  Progress Details: BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.  
  Dialing Codes Affected: 01237  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.