Saturday, July 9, 2016

Broadband Incident Report : ADSL :[PRIDDY]: MUX 301 : LOSS OF SERVICE : Reference 33900 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33900   Issue : 1  
  Detected Date: 09/07/2016   Detected Time: 15:34  
  Start Date: 09/07/2016   Start Time: 15:24  
  Anticipated Clear Date: 09/07/2016   Anticipated Clear Time: 19:34  
  Next Update Date: 09/07/2016   Next Update Time: 16:34  
     
  Incident Headline: ADSL :[PRIDDY]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01749 To Fo
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, July 7, 2016

Broadband Incident Report : 20CN ADSL : MULTIPLE MUXES SOUTH WEST : EMERGENCY PEW : Reference 33381 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33381   Issue : FINAL  
  Detected Date: 06/07/2016   Detected Time: 23:38  
  Start Date: 06/07/2016   Start Time: 23:38  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 02:23  
     
  Incident Headline: 20CN ADSL : MULTIPLE MUXES SOUTH WEST : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of hr:mm BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01208 01237 01297 01326 01364
01404 01409 01503 01548 01566
01643 01647 01736 01752 01803
01823 01872 01934 To Fo
 
  Duration: 0 days 02 hours 45 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE : Reference 33454 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33454   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 02:11  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Incident cancelled, due to a planned work - EPEW33381  
  Closure Details: Incident cancelled, due to a planned work - EPEW33381 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01579
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : INCIDENT CANCELLED : Reference 33450 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33450   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 02:11  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Incident cancelled, due to a planned work - EPEW33381 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01579
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[SENNEN]: MUX 001 : INCIDENT CANCELLED : Reference 33447 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33447   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 02:11  
     
  Incident Headline: ADSL :[SENNEN]: MUX 001 : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Incident cancelled, due to a planned work - EPEW33381 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01736
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE : Reference 33454 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33454   Issue : 1  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Anticipated Clear Date: 07/07/2016   Anticipated Clear Time: 06:22  
  Next Update Date: 07/07/2016   Next Update Time: 03:22  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01579
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE : Reference 33450 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33450   Issue : 1  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Anticipated Clear Date: 07/07/2016   Anticipated Clear Time: 06:22  
  Next Update Date: 07/07/2016   Next Update Time: 03:22  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01579
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[SENNEN]: MUX 001 : LOSS OF SERVICE : Reference 33447 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33447   Issue : 1  
  Detected Date: 07/07/2016   Detected Time: 02:22  
  Start Date: 07/07/2016   Start Time: 02:11  
  Anticipated Clear Date: 07/07/2016   Anticipated Clear Time: 06:22  
  Next Update Date: 07/07/2016   Next Update Time: 03:22  
     
  Incident Headline: ADSL :[SENNEN]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01736
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINGS CLIFFE]: MUX 101 : LOSS OF SERVICE (CI) : Reference 33402 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33402   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 00:32  
  Start Date: 07/07/2016   Start Time: 00:22  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 01:00  
     
  Incident Headline: ADSL :[KINGS CLIFFE]: MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service automatically restored at 01:00.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01780
 
  Duration: 0 days 00 hours 37 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GREAT SAMPFORD]: MUX 101 : LOSS OF SERVICE : Reference 33401 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33401   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 00:32  
  Start Date: 07/07/2016   Start Time: 00:22  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 00:59  
     
  Incident Headline: ADSL :[GREAT SAMPFORD]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service automatically restored at 00:59 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01799
 
  Duration: 0 days 00 hours 36 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED : Reference 33398 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33398   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 00:32  
  Start Date: 07/07/2016   Start Time: 00:22  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 00:22  
     
  Incident Headline: ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED  
     
  Incident Details: Incident cancelled, duplicate of IMT33402/16  
  Closure Details: Incident cancelled, duplicate of IMT33402/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01780
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED : Reference 33399 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33399   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 00:32  
  Start Date: 07/07/2016   Start Time: 00:22  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 00:22  
     
  Incident Headline: ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED  
     
  Incident Details: Incident cancelled, duplicate of IMT33402/16  
  Closure Details: Incident cancelled, duplicate of IMT33402/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01780
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED : Reference 33397 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33397   Issue : FINAL  
  Detected Date: 07/07/2016   Detected Time: 00:32  
  Start Date: 07/07/2016   Start Time: 00:22  
  Actual Clear Date: 07/07/2016   Actual Clear Time: 00:22  
     
  Incident Headline: ADSL :[KINGS CLIFFE]: MUX 101 : INCIDENT CANCELLED  
     
  Incident Details: Incident cancelled, duplicate of IMT33402/16  
  Closure Details: Incident cancelled, duplicate of IMT33402/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01780
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.