Saturday, July 21, 2007

Broadband Incident Report : : DROITWICH MUX 001, 002, 102 & MSAN 301 : LOSS OF SERVICE : Reference 17889 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17889   Issue : 2  
  Detected Date: 21/07/2007   Detected Time: 17:50  
  Start Date: 21/07/2007   Start Time: 17:46  
  Anticipated Clear Date: 21/07/2007   Anticipated Clear Time: 19:46  
     
  Incident Headline: : DROITWICH MUX 001, 002, 102 & MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01905
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/07/2007 18:29

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