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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 27176 | Issue : | FINAL | ||||
Detected Date: | 31/10/2007 | Detected Time: | 18:25 | ||||
Start Date: | 31/10/2007 | Start Time: | 18:25 | ||||
Actual Clear Date: | 01/11/2007 | Actual Clear Time: | 01:00 | ||||
Incident Headline: | HERTFORD MUX 002 : DEGRADED SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | ||||||
Progress Details: | Service has been restored by completing a reboot on the host mux. BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/11/2007 01:52
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