Broadband Incident Report : : CHELTENHAM MUX 002 : LOSS OF SERVICE : Reference 31819 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31819		Issue :	FINAL
	Detected Date:	26/12/2007		Detected Time:	16:33
	Start Date:	26/12/2007		Start Time:	16:33
	Actual Clear Date:	26/12/2007		Actual Clear Time:	20:30
	Incident Headline:	: CHELTENHAM MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Configuration. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01242

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/12/2007 20:49