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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 580 | Issue : | FINAL | ||||
Detected Date: | 09/01/2009 | Detected Time: | 11:12 | ||||
Start Date: | 09/01/2009 | Start Time: | 11:10 | ||||
Actual Clear Date: | 09/01/2009 | Actual Clear Time: | 12:50 | ||||
Incident Headline: | : IPSWICH MUX 001 & MUX 002 & COVERDALE MUX 001 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||
Progress Details: | Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/01/2009 12:59
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