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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 2857 | Issue : | FINAL | ||||
Detected Date: | 10/02/2009 | Detected Time: | 03:50 | ||||
Start Date: | 10/02/2009 | Start Time: | 03:41 | ||||
Actual Clear Date: | 10/02/2009 | Actual Clear Time: | 13:10 | ||||
Incident Headline: | WARE ST MARYS MUX 101 & STANSTEAD ABBOTTS MUX 101 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||
Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 10/02/2009 16:17
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