Tuesday, March 17, 2009

Broadband Incident Report : EDGE SWITCH ROUTER 8 MANCHESTER 5 : LOSS OF SERVICE : Reference 5771 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5771   Issue : 1  
  Detected Date: 17/03/2009   Detected Time: 14:52  
  Start Date: 17/03/2009   Start Time: 14:52  
  Anticipated Clear Date: 17/03/2009   Anticipated Clear Time: 14:55  
     
  Incident Headline: EDGE SWITCH ROUTER 8 MANCHESTER 5 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored.

This issue may have been due to a Software Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120401253012540127401283
0138801457015120015122015125
01512901513301513401515101530
015380153901606016121016122
016123016124016128016129016130
016132016133016135016136016143
016148016171016188016192016198
0162501663017040170601729
0174501772017820178501924
0192501928019420197701978
019280194201977
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/03/2009 15:33

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