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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||
BT Incident Reference: | 12798 | Issue : | FINAL | ||||||||||||||||||||||
Detected Date: | 20/05/2009 | Detected Time: | 13:12 | ||||||||||||||||||||||
Start Date: | 20/05/2009 | Start Time: | 11:40 | ||||||||||||||||||||||
Actual Clear Date: | 20/05/2009 | Actual Clear Time: | 12:55 | ||||||||||||||||||||||
Incident Headline: | SHOREDITCH MUX 101, 102 : LOSS OF SERVICE | ||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||||||||||||||||||
Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/05/2009 15:47
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