Broadband Incident Report : : HALIFAX NODE: LOSS OF SERVICE : Reference 20389 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20389		Issue :	1
	Detected Date:	20/08/2009		Detected Time:	09:30
	Start Date:	20/08/2009		Start Time:	09:14
	Anticipated Clear Date:	20/08/2009		Anticipated Clear Time:	09:22
	Incident Headline:	: HALIFAX NODE: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01274 01422 01484 01706 01924 01977

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/08/2009 10:05