Broadband Incident Report : REDBACK ROUTER 13A AND 13B EALING : LOSS OF RESILIENCE : Reference 25331 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25331		Issue :	1
	Detected Date:	19/10/2009		Detected Time:	17:27
	Start Date:	19/10/2009		Start Time:	17:27
	Anticipated Clear Date:	20/10/2009		Anticipated Clear Time:	09:30
	Incident Headline:	REDBACK ROUTER 13A AND 13B EALING : LOSS OF RESILIENCE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 19/10/2009 20:09