Friday, November 20, 2009

Broadband SERIOUS Incident Report : 45 MUXES IN WORKINGTON AREA : LOSS OF SERVICE : Reference 28432 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28432   Issue : 3  
  Detected Date: 20/11/2009   Detected Time: 06:13  
  Start Date: 20/11/2009   Start Time: 05:06  
  Anticipated Clear Date: 21/11/2009   Anticipated Clear Time: 18:00  
     
  Incident Headline: 45 MUXES IN WORKINGTON AREA : LOSS OF SERVICE  
     
  Incident Details: LOSS OF 45 MUXES IN WORKINGTON AREA

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are on site investigating.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0122901524015390190001946
015240153901900
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/11/2009 16:23

No comments: