Saturday, January 23, 2010

Broadband Incident Report : IPSWICH ATM NODE 3 : INTERMITTENT LOSS OF SERVICE : Reference 2186 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2186   Issue : FINAL  
  Detected Date: 23/01/2010   Detected Time: 08:26  
  Start Date: 23/01/2010   Start Time: 08:17  
  Actual Clear Date: 23/01/2010   Actual Clear Time: 14:40  
     
  Incident Headline: IPSWICH ATM NODE 3 : INTERMITTENT LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0147301493015020172801787
01473014930150201728
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/01/2010 14:55

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