Sunday, March 7, 2010

Broadband Incident Report : CROYDON ATM NODE 04253 : PARTIAL LOSS OF SERVICE : Reference 7055 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 7055   Issue : FINAL  
  Detected Date: 07/03/2010   Detected Time: 08:47  
  Start Date: 07/03/2010   Start Time: 08:42  
  Actual Clear Date: 07/03/2010   Actual Clear Time: 13:40  
     
  Incident Headline: CROYDON ATM NODE 04253 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
018830203251020325402082390208240
02082510208255020825602083950208401
02084050208406020840902086030208604
02086330208649020866202086660208667
02086800208681020868602086880208726
020876002087740208915
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/03/2010 14:46

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