Broadband Incident Report : : LLANBEDROG MUX 101 : LOSS OF SERVICE : Reference 6637 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	6637		Issue :	FINAL
	Detected Date:	02/03/2010		Detected Time:	23:04
	Start Date:	02/03/2010		Start Time:	23:02
	Actual Clear Date:	03/03/2010		Actual Clear Time:	00:30
	Incident Headline:	: LLANBEDROG MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01758

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System Time Stamp: 03/03/2010 01:15