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BT Wholesale - Broadband Incident Report | |||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||
BT Incident Reference: | 27980 | Issue : | FINAL | ||||||
Detected Date: | 05/10/2010 | Detected Time: | 15:41 | ||||||
Start Date: | 05/10/2010 | Start Time: | 15:40 | ||||||
Actual Clear Date: | 05/10/2010 | Actual Clear Time: | 17:33 | ||||||
Incident Headline: | : LEMINGTON ADSL 101 : DEGRADED SERVICE | ||||||||
Incident Details: | Some of your Broadband End Users may have experiencied a loss of Broadband Service. | ||||||||
Progress Details: | Service has been restored by completing a Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/10/2010 17:54
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