Broadband SERIOUS Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 11505 : Issue 1 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11505		Issue :	1
	Detected Date:	09/04/2011		Detected Time:	10:08
	Start Date:	09/04/2011		Start Time:	09:49
	Anticipated Clear Date:	09/04/2011		Anticipated Clear Time:	12:25
	Incident Headline:	: READING NODE 05211 : PARTIAL LOSS OF SERVICE
	Incident Details:	This is a retrospective report to advise you that on 09/04/2011, BT experienced some difficulties with an Peripheral card at Reading. The fault was identified at 12:25 and was upgraded within BT to a SI.
	Progress Details:	Service has been restored as of 12:25; by completing: A remote reset of hardware.
	Dialling Codes Affected:	01132 01133 01142 01162 01173 01179 01189 01202 01205 01206 01207 01209 012145 01223 01224 01225 01227 01235 01242 01243 01244 01252 01254 01256 01264 01267 01268 01269 01270 01271 01273 01275 01276 01278 01280 01285 01294 01295 01296 01303 01305 01308 013145 013165 013166 01322 01327 01329 01342 01344 01352 01367 01375 01382 01386 01392 01404 014163 014188 01420 01424 01425 01428 01432 01436 01442 01443 01446 01451 01452 01454 01455 01462 01474 01475 01483 01488 01489 01491 01494 015122 015142 015152 01522 01527 01543 01563 01575 01582 01590 01604 01608 016162 016163 016178 016192 016194 016198 01628 01631 01633 01634 01635 01656 01672 01673 01675 01721 01722 01730 01737 01738 01747 01748 01752 01753 01761 01763 01767 01782 01787 01789 01793 01794 01844 01855 01865 01872 01884 01892 01895 01903 01908 019127 019151 019152 019156 019158 01923 01924 01926 01932 01935 01942 01945 01959 01962 01977 01980 01983 01993 0203273 0207328 0207624 0208312 0208316 0208317 0208422 0208423 0208426 0208451 0208478 0208501 0208503 0208522 0208546 0208547 0208561 0208570 0208573 0208574 0208577 0208590 0208591 0208594 0208643 0208668 0208763 0208802 0208813 0208843 0208848 0208854 0208855 0208869 0208890 0238022 0238023 0238027 0238028 0238033 0238040 0238044 0238046 0238047 0238061 0238063 0238066 0238067 0238071 0238077 0238082 0238084 0238086 0238087 0239223 0239225 0239226 0239246 0239247 0239248 0239249 0239263 0239265 0239266 0247622 0247630 0247633 0247660 0247663 0287032 0289023 0289043 0292022 0292023 0292064 0292066 0292073 0292086 0292088 0292066 0292073 0292086

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