Tuesday, September 6, 2011

Broadband Incident Report : : HOWLAND ST NODE 08008 : LOSS OF SERVICE : Reference 27565 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27565   Issue : FINAL  
  Detected Date: 06/09/2011   Detected Time: 15:25  
  Start Date: 06/09/2011   Start Time: 15:25  
  Actual Clear Date: 06/09/2011   Actual Clear Time: 16:42  
     
  Incident Headline: : HOWLAND ST NODE 08008 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 16:42; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
02032170207014020725002072510207253
02072870207292020733602074340207437
02074390207490020749402075490207553
0207608020768402076890207734LLCL0
020768402076890207734
 
  Duration: 0 days 01 hours 17 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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