Broadband Incident Report : HENBURY MUX 101 : DEGRADED SERVICE : Reference 36304 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	36304		Issue :	2
	Detected Date:	14/11/2011		Detected Time:	17:58
	Start Date:	14/11/2011		Start Time:	17:57
	Anticipated Clear Date:	14/11/2011		Anticipated Clear Time:	22:00
	Next Update Date:	14/11/2011		Next Update Time:	21:00
	Incident Headline:	HENBURY MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Spare card ordered from the stores, estimated time of arrival 20:00. Next update will be at 21:00
	Dialling Codes Affected:	01173 01179

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.