Broadband Incident Report : : SHEFFIELD NODE 07017 : LOSS OF SERVICE : Reference 1752 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1752		Issue :	FINAL
	Detected Date:	20/01/2012		Detected Time:	08:36
	Start Date:	20/01/2012		Start Time:	08:35
	Actual Clear Date:	20/01/2012		Actual Clear Time:	09:23
	Incident Headline:	: SHEFFIELD NODE 07017 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 09:23 after a card was changed BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01158 01159 01226 01246 01274 01302 01332 01347 01377 01400 01422 01423 01427 01472 01507 01522 016128 016137 016161 016186 01623 01625 01642 01653 01673 01677 01704 01724 01740 01751 01759 01773 01777 01845 01943 01977 01777
	Duration:	0 days 00 hours 48 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.