Broadband Incident Report : VWACC2 EDINBURGH : LOSS OF SERVICE : Reference 16478 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16478		Issue :	FINAL
	Detected Date:	15/05/2012		Detected Time:	13:57
	Start Date:	15/05/2012		Start Time:	13:50
	Actual Clear Date:	15/05/2012		Actual Clear Time:	13:52
	Incident Headline:	VWACC2 EDINBURGH : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored at 13.52 following a reload of the router at Edinburgh. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	0 days 00 hours 02 minutes

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