Broadband Incident Report : : FARADAY EDGE SWITCH ROUTER 3 : LOSS OF MANAGEMENT : Reference 20215 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20215		Issue :	1
	Detected Date:	08/06/2012		Detected Time:	14:33
	Start Date:	08/06/2012		Start Time:	14:30
	Anticipated Clear Date:	09/06/2012		Anticipated Clear Time:	02:30
	Next Update Date:	09/06/2012		Next Update Time:	02:30
	Incident Headline:	: FARADAY EDGE SWITCH ROUTER 3 : LOSS OF MANAGEMENT
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Some intrusive testing will be carried out tonight on esr13.Faraday between the hours of 2 and 6. Downtime should only be approx 5 minutes but should there be a problem then downtime of 1 hour will be expected. Next update 02.30
	Dialling Codes Affected:

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