Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 35972 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35972		Issue :	1
	Detected Date:	05/10/2012		Detected Time:	04:14
	Start Date:	05/10/2012		Start Time:	04:14
	Anticipated Clear Date:	05/10/2012		Anticipated Clear Time:	08:00
	Next Update Date:	05/10/2012		Next Update Time:	05:00
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineer now on site investigating cause of the failure.
	Dialling Codes Affected:	01202 01225 01243 01252 01256 01273 01424 01428 01444 01483 01489 01580 01730 01784 01798 01822 01883 01903 01983 0208469 0208679 0208691 0208692 0208694 0208764 0239252 0208692 0208694

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.