Broadband Incident Report : : PAINSCASTLE DSL 101 : LOSS OF SERVICE : Reference 39699 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	39699		Issue :	FINAL
	Detected Date:	08/11/2012		Detected Time:	01:24
	Start Date:	06/11/2012		Start Time:	21:49
	Actual Clear Date:	08/11/2012		Actual Clear Time:	09:31
	Incident Headline:	: PAINSCASTLE DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 09:31 after a power cable to equipment was reconnected at Bridge Sollars. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01497
	Duration:	1 days 11 hours 42 minutes

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