Broadband Incident Report : : DUNDEE NODE 12014 : PARTIAL DEGRADED SERVICE : Reference 44766 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44766		Issue :	FINAL
	Detected Date:	28/12/2012		Detected Time:	16:17
	Start Date:	28/12/2012		Start Time:	16:13
	Actual Clear Date:	28/12/2012		Actual Clear Time:	16:26
	Incident Headline:	: DUNDEE NODE 12014 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 16:26 by completing a remote reset of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01307 01334 01382 01674 LLES0 01307 01334 01382 01674
	Duration:	0 days 00 hours 13 minutes

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