Broadband Incident Report : : ISLE OF SKYE : DEGRADED SERVICE : Reference 7154 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	7154		Issue :	1
	Detected Date:	02/02/2013		Detected Time:	11:29
	Start Date:	02/02/2013		Start Time:	11:29
	Anticipated Clear Date:	02/02/2013		Anticipated Clear Time:	13:30
	Next Update Date:	02/02/2013		Next Update Time:	13:30
	Incident Headline:	: ISLE OF SKYE : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. We are unable to provide details of specifically affected end-users, but likely to affect end-users with dialling codes 01470, 01471 and 01478. Work expected to be complete by 12:30. Next update 13:30.
	Progress Details:	Essential work is required on a radio aerial on the Isle of Skye. As this radio system carries a number of broadband core-links end-users on the Isle of Skye may experience degraded service.
	Dialling Codes Affected:

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.