Broadband Incident Report : : LERWICK NODE 12021 : PARTIAL DEGRADED SERVICE : Reference 14293 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14293		Issue :	2
	Detected Date:	20/03/2013		Detected Time:	10:58
	Start Date:	20/03/2013		Start Time:	10:55
	Anticipated Clear Date:	20/03/2013		Anticipated Clear Time:	17:00
	Next Update Date:	20/03/2013		Next Update Time:	14:00
	Incident Headline:	: LERWICK NODE 12021 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Further diagnostics are ongoing
	Dialling Codes Affected:	01595 01806 01950 01957 51957 01806 01950 01957

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.