Broadband Incident Report : : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE : Reference 25881 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25881		Issue :	FINAL
	Detected Date:	16/06/2013		Detected Time:	09:52
	Start Date:	16/06/2013		Start Time:	09:52
	Actual Clear Date:	16/06/2013		Actual Clear Time:	11:15
	Incident Headline:	: BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Degraded internet services for 1556 Broadband end users. Customer service was fully restored at 11:15 following a hardware ( MR16 card ) change at Bolton. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01253 01254 01257 01282 016127 016128 016134 016163 016164 016165 016166 016170 016172 016176 016179 016195 016197 01706 01772 LLLC0 01706 01772
	Duration:	0 days 01 hours 23 minutes

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