Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE : Reference 48028 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	48028		Issue :	2
	Detected Date:	06/12/2013		Detected Time:	23:21
	Start Date:	06/12/2013		Start Time:	23:16
	Anticipated Clear Date:	07/12/2013		Anticipated Clear Time:	05:00
	Next Update Date:	07/12/2013		Next Update Time:	04:30
	Incident Headline:	: ILFORD NODE 09223 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Service has not yet been restored. An engineer is currently en route to site to investigate the cause of the failure, ETA 01:00. Spare hardware has also been ordered, ETA 04:00. Next update will be at 04:30 or sooner if significant progress made.
	Dialling Codes Affected:	01227 01263 01279 01303 01328 01362 01371 01424 01485 01502 01553 01603 01728 01795 01920 01953 01992 0208211 0208438 0208800 0208802 0208809 0208438

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.