Broadband Incident Report : : SOUTHAMPTON NODE 05010 : PARTIAL DEGRADED SERVICE : Reference 10176 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10176		Issue :	1
	Detected Date:	20/03/2014		Detected Time:	08:16
	Start Date:	20/03/2014		Start Time:	08:16
	Anticipated Clear Date:	20/03/2014		Anticipated Clear Time:	12:00
	Next Update Date:	20/03/2014		Next Update Time:	09:45
	Incident Headline:	: SOUTHAMPTON NODE 05010 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineer now on site investigating cause of the failure. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01202 01929 01962 01980 0238022 0238023 0238032 0238033 0238036 0238038 0238039 0238042 0238043 0238044 0238049 0238051 0238052 0238063 0238066 0238067 0238068 0238070 0238071 0238076 0238077 0238078 0238082 0238083 0238086 0238087 0238090 0238086

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.