Broadband Incident Report : : MULTIPLE MUXES IN EAST SCOTLAND : LOSS OF SERVICE : Reference 28963 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28963		Issue :	4
	Detected Date:	02/08/2014		Detected Time:	07:37
	Start Date:	02/08/2014		Start Time:	07:34
	Anticipated Clear Date:	02/08/2014		Anticipated Clear Time:	11:33
	Next Update Date:	02/08/2014		Next Update Time:	11:06
	Incident Headline:	: MULTIPLE MUXES IN EAST SCOTLAND : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The root cause is thought to be transmission but unsubstantiated at present. Technical support has been engaged and engineers are also on site investigating failure. Next update will be issued upon service restoration or sooner with a significant development.
	Dialling Codes Affected:	01241 01259 01333 01334 01337 01350 01356 01382 01383 01467 01553 01561 01575 01577 01588 01592 01651 01674 01738 01796 01821 01828 01887

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.