Broadband Incident Report : : ERX6. ILFORD3 : PARTIAL LOSS OF SERVICE : Reference 34307 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34307		Issue :	2
	Detected Date:	09/09/2014		Detected Time:	23:59
	Start Date:	09/09/2014		Start Time:	23:50
	Anticipated Clear Date:	10/09/2014		Anticipated Clear Time:	04:00
	Next Update Date:	10/09/2014		Next Update Time:	02:30
	Incident Headline:	: ERX6. ILFORD3 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer is en route to Ilford and is expected to arrive at 01:30. He will assist the operational team and perform a card reseat. A spare has been identified on site should it be required. Estimated time of repair is unknown. Next update will be issued upon service restoration or sooner with a significant development.
	Dialling Codes Affected:	01449 01473 01508 01728

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.