Tuesday, October 21, 2014

Broadband Incident Report : : NORTHERN IRELAND AREA : LOSS OF SERVICE : Reference 40212 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 40212   Issue : 1  
  Detected Date: 21/10/2014   Detected Time: 06:24  
  Start Date: 21/10/2014   Start Time: 06:11  
  Anticipated Clear Date: 21/10/2014   Anticipated Clear Time: 08:11  
  Next Update Date: 21/10/2014   Next Update Time: 07:24  
     
  Incident Headline: : NORTHERN IRELAND AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0125401432015240153101568
0158401588015910174301942
019520198101989019950282763
02827640283085028308802837500284481
02844850286634028663802867740286864
02870840287086028718102877750287938
02880750288122028816502882830288284
02882890288554028855602889520288954
0289751
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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