Broadband Incident Report : : 5 MUXES IN NORTH SCOTLAND : DEGRADED SERVICE : Reference 5939 : Issue 10 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5939		Issue :	10
	Detected Date:	09/02/2015		Detected Time:	05:16
	Start Date:	09/02/2015		Start Time:	05:16
	Anticipated Clear Date:	10/02/2015		Anticipated Clear Time:	12:00
	Next Update Date:	10/02/2015		Next Update Time:	09:00
	Incident Headline:	: 5 MUXES IN NORTH SCOTLAND : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Degraded internet services for 705 Broadband end users in Ullapool, North Roe, Papa Westray, Uyeasound & Scourie. The Precision Test Officer ( PTO ) has proven a fibre fault between Lochbroom and Ullapool on MU6293 at jointbox 211, having been unable to call out additional resource he has now left site. Tomorrow at first light the PTO will organise traffic guarding and fibre jointers. Estimated time of repair are unknown at present. Next update will be upon a significant development.
	Dialling Codes Affected:	01806 01854 01857 01957 01971

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