Broadband Incident Report : : SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE : Reference 27482 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27482		Issue :	FINAL
	Detected Date:	26/06/2015		Detected Time:	20:31
	Start Date:	26/06/2015		Start Time:	20:27
	Actual Clear Date:	27/06/2015		Actual Clear Time:	06:45
	Incident Headline:	: SOUTH WEST AREA MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 06:45 following the diversion of traffic onto dark fibres between Chippenham and Kingswood. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01208 01237 01288 01297 01308 01326 01364 01392 01404 01409 01460 01503 01548 01566 01579 01626 01643 01647 01666 01736 01752 01803 01805 01823 01837 01840 01872 01934 01963 To Fo
	Duration:	0 days 10 hours 18 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.