Tuesday, January 12, 2016

Broadband Incident Report : : MULTIPLE MUX NORTH WALES AND NORTH ENGLAND : EPEW : Reference 1686 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1686   Issue : FINAL  
  Detected Date: 11/01/2016   Detected Time: 18:16  
  Start Date: 11/01/2016   Start Time: 18:16  
  Actual Clear Date: 12/01/2016   Actual Clear Time: 08:00  
     
  Incident Headline: : MULTIPLE MUX NORTH WALES AND NORTH ENGLAND : EPEW  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 08:00; by completing: a fibre re-splice. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120001207012280122901253
0125401262012740128901292
0130201341013470135501360
0137701387013880138901405
0142201423014290143001434
0146501492015010150701524
0153901544015550155601557
0157301576015780159701609
0163001636016440165001652
0165301654016550166101665
0167001690016910169701698
0172301724017290174001748
0175601757017580175901766
0176801770017720183301845
0186401866018900189901900
0190401909019125019141019165
01916801924019250192801931
0193701944019460194701948
0195201964019680196901977
02820750282955028308402830860283087
028713302871390287778To Fo
 
  Duration: 0 days 13 hours 44 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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