Wednesday, July 6, 2016

Broadband Incident Report : ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE (CI) : Reference 33345 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33345   Issue : FINAL  
  Detected Date: 06/07/2016   Detected Time: 20:02  
  Start Date: 06/07/2016   Start Time: 19:51  
  Actual Clear Date: 06/07/2016   Actual Clear Time: 22:14  
     
  Incident Headline: ADSL :[STOKE CLIMSLAND]: MUX 001 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 22:14 after a card re-seat at Swindon. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01579
 
  Duration: 0 days 02 hours 22 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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