Sunday, November 13, 2016

Broadband Incident Report : ADSL : MULTIPLE MUXS NORTH WALES : LOSS OF SERVICE : Reference 103660 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 103660   Issue : FINAL  
  Detected Date: 13/11/2016   Detected Time: 07:06  
  Start Date: 13/11/2016   Start Time: 06:26  
  Actual Clear Date: 13/11/2016   Actual Clear Time: 11:10  
     
  Incident Headline: ADSL : MULTIPLE MUXS NORTH WALES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored from 11:10 following a hardware change at Warrington and remote restore actions. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01244 01286 01352 01584 01690
01925
 
  Duration: 0 days 04 hours 43 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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