Friday, November 19, 2021

BT WHOLESALE CALL PLATFORMS - INCIDENT - HD349599 - UPDATE 1

 

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BT WHOLESALE CALL PLATFORMS

INCIDENT - HD349599  UPDATE 1

 

 

Hello

 

Our support team are still working hard on the intermittent issues we have with our telephony platform, which you may see some delays in time to answer our inbound call streams.

 

Please use our E-chat routes as preferred method of contact for the areas that have an E-chat option

 

We apologise for any inconvenience caused. 

 

Next update in 2 hours

 

Thanks

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

 

T: 0800 783 5639 option one

E: broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

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The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

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