Broadband Incident Report : ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE (CI) : Reference 16241 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16241		Issue :	FINAL
	Detected Date:	06/04/2016		Detected Time:	15:00
	Start Date:	06/04/2016		Start Time:	14:56
	Actual Clear Date:	06/04/2016		Actual Clear Time:	16:20
	Incident Headline:	ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service fully restored at 16:20 after a card change at Sheffield. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01937
	Duration:	0 days 01 hours 23 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE (CI) : Reference 16241 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16241		Issue :	2
	Detected Date:	06/04/2016		Detected Time:	15:00
	Start Date:	06/04/2016		Start Time:	14:56
	Anticipated Clear Date:	06/04/2016		Anticipated Clear Time:	19:00
	Next Update Date:	06/04/2016		Next Update Time:	18:00
	Incident Headline:	ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Please note this is the child incident to a transmission failure. An EES engineer is being tasked to site to carry out investigations. Next update will be upon service restoration or sooner should there be significant development.
	Dialling Codes Affected:	01937

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE : Reference 16241 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16241		Issue :	1
	Detected Date:	06/04/2016		Detected Time:	15:00
	Start Date:	06/04/2016		Start Time:	14:56
	Anticipated Clear Date:	06/04/2016		Anticipated Clear Time:	19:00
	Next Update Date:	06/04/2016		Next Update Time:	16:00
	Incident Headline:	ADSL :[BARKSTON ASH]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01937

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE : Reference 15663 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15663		Issue :	FINAL
	Detected Date:	03/04/2016		Detected Time:	13:39
	Start Date:	03/04/2016		Start Time:	13:29
	Actual Clear Date:	03/04/2016		Actual Clear Time:	13:29
	Incident Headline:	ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE : Reference 15662 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15662		Issue :	FINAL
	Detected Date:	03/04/2016		Detected Time:	13:39
	Start Date:	03/04/2016		Start Time:	13:29
	Actual Clear Date:	03/04/2016		Actual Clear Time:	13:29
	Incident Headline:	ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE : Reference 15660 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15660		Issue :	FINAL
	Detected Date:	03/04/2016		Detected Time:	13:39
	Start Date:	03/04/2016		Start Time:	13:29
	Actual Clear Date:	03/04/2016		Actual Clear Time:	13:29
	Incident Headline:	ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE : Reference 15661 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15661		Issue :	FINAL
	Detected Date:	03/04/2016		Detected Time:	13:39
	Start Date:	03/04/2016		Start Time:	13:29
	Actual Clear Date:	03/04/2016		Actual Clear Time:	13:29
	Incident Headline:	ADSL :[GISBURN]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.