Broadband Incident Report : ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE : Reference 49873 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49873		Issue :	1
	Detected Date:	02/10/2016		Detected Time:	16:42
	Start Date:	02/10/2016		Start Time:	16:32
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	20:42
	Next Update Date:	02/10/2016		Next Update Time:	17:42
	Incident Headline:	ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01373

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE : Reference 49876 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49876		Issue :	1
	Detected Date:	02/10/2016		Detected Time:	16:42
	Start Date:	02/10/2016		Start Time:	16:32
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	20:42
	Next Update Date:	02/10/2016		Next Update Time:	17:42
	Incident Headline:	ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01373

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE : Reference 49874 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49874		Issue :	1
	Detected Date:	02/10/2016		Detected Time:	16:42
	Start Date:	02/10/2016		Start Time:	16:32
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	20:42
	Next Update Date:	02/10/2016		Next Update Time:	17:42
	Incident Headline:	ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01373

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE : Reference 49877 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49877		Issue :	1
	Detected Date:	02/10/2016		Detected Time:	16:42
	Start Date:	02/10/2016		Start Time:	16:32
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	20:42
	Next Update Date:	02/10/2016		Next Update Time:	17:42
	Incident Headline:	ADSL :[BECKINGTON]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01373

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI) : Reference 49814 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49814		Issue :	FINAL
	Detected Date:	02/10/2016		Detected Time:	01:25
	Start Date:	02/10/2016		Start Time:	01:10
	Actual Clear Date:	02/10/2016		Actual Clear Time:	01:10
	Incident Headline:	ADSL : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI)
	Incident Details:	Loss of internet services for 39 Broadband customers.
	Closure Details:	Incident cancelled as found to be due to cable planned work PW264664. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01794
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI) : Reference 49814 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49814		Issue :	2
	Detected Date:	02/10/2016		Detected Time:	01:25
	Start Date:	02/10/2016		Start Time:	01:10
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	03:10
	Next Update Date:	02/10/2016		Next Update Time:	02:25
	Incident Headline:	: KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Loss of internet services for {39} Broadband customers. : Completing initial diagnostics. Root cause and estimated time of repair are not known at present.
	Dialling Codes Affected:	01794

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI) : Reference 49814 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49814		Issue :	1
	Detected Date:	02/10/2016		Detected Time:	01:25
	Start Date:	02/10/2016		Start Time:	01:10
	Anticipated Clear Date:	02/10/2016		Anticipated Clear Time:	03:10
	Next Update Date:	02/10/2016		Next Update Time:	02:25
	Incident Headline:	: KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01794

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.