BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW108179 Standard - (MID 11378414) - EU outage of up to 2Hours

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
13/08/2009 12:05
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW108179

Planned duration details:

Planned start: 10/09/2009 03:00

Planned finish: 10/09/2009 05:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately (5) minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Planned Engineering Work PW108086

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW108086

Planned duration details:

Planned start: 10/09/2009 00:01:00

Planned finish: 10/09/2009 06:00:00

End User Impact Statement: The end user will experience downtime of up to 60 minutes

Exchanges affected

L/SHO_DSL_101 Shoreditch

L/BND_DSL_102 Faraday

CO/EA_DSL_101 East Bay

YGS_DSL_101 Gorleston

JLU_DSL_101 Blundeston

WFP_DSL_101 Woodham Ferrers

BNJ_DSL_101 Brentwood

BGM_DSL_101 Blackmore (Essex)

CL_DSL_101 Chelmsford

NAG_DSL_101 Narborough

HJB_DSL_101 Hinckley

DY_DSL_101 Derby

ZVY_DSL_101 Corby

RES_DSL_101 Rockingham

AIE_DSL_101 Alloa

KFC_DSL_101 Kincardine (Fife)

LVN/ST_DSL_101 Livingston Station

SXC_DSL_101 St Andrews

DHV_DSL_101 Dunfermline

PIC_DSL_101 Penicuik

DE_DSL_101 Dundee Steeple

EH/DAL_DSL_101 Dalkeith

EH/NEW_DSL_101 Edinburgh Newington

AO_DSL_101 Arbroath

DAL_DSL_101 Dalgety Bay

BWR_DSL_101 Burntisland

KI_DSL_101 Kirkcaldy

FK_DSL_101 Falkirk

DE/PK_DSL_101 Dundee Park

DE/LE_DSL_101 Dundee Lochee

PGC_DSL_101 Poulton-Le-Fylde

MLP_DSL_101 Morecambe

CE/UJ_DSL_101 Carlisle

CHW_DSL_101 Chorley

BSL_DSL_101 Brinscall

BBZ_DSL_101 Barrow-In-Furness

WTN_DSL_101 Weeton (Lancs)

L/BND_DSL_101 Faraday

UND_DSL_101 Laindon

SMM_DSL_101 South Benfleet

SMU_DSL_101 Southend Town

ZVI_DSL_101 Canvey Island

RBM_DSL_101 Rayleigh

WKF_DSL_101 Wickford

SWG_DSL_101 Swadlingcote

MTF_DSL_101 Montfort

LLY_DSL_101 Langley Mill

NFY_DSL_101 Basford

NKW_DSL_101 Arkwright

EH/FOU_DSL_101 Fountainbridge

PH_DSL_101 Perth

GCQ_DSL_101 Glencarse

EH/CALF_DSL_101 Edinburgh Rose Street

EH/DEA_DSL_101 Edinburgh Dean

EH/DON_DSL_101 Donaldson

SXR_DSL_101 Stirling

EH/MUS_DSL_101 Musselburgh

EH/WAV_DSL_101 Edinburgh Waverley

PR_DSL_101 Preston

BL_DSL_101 Bolton

BAW_DSL_101 Bamber Bridge

SAE_DSL_101 St Annes

RAR_DSL_101 Ramsbottom

LDI_DSL_101 Leigh

LED_DSL_101 Leyland

MZP_DSL_101 Marton

NAO_DSL_101 Nelson

NCH_DSL_101 Culcheth

A statement and impact to End User for the work being undertaken is shown here:

Network Improvement Program

IRAMs is unable to retrieve affected features and therefore unable to identify the affected customers for this PEW.

Regards

BT Wholesale

British Telecommunications plc

Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Planned Engineering Work PW108086

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW108086

Planned duration details:

Planned start: 10/09/2009 00:01

Planned finish: 10/09/2009 06:00:00

End User Impact Statement: The end user will experience downtime of up to 60 minutes

Exchanges affected

L/SHO_DSL_101 Shoreditch

L/BND_DSL_102 Faraday

CO/EA_DSL_101 East Bay

YGS_DSL_101 Gorleston

JLU_DSL_101 Blundeston

WFP_DSL_101 Woodham Ferrers

BNJ_DSL_101 Brentwood

BGM_DSL_101 Blackmore (Essex)

CL_DSL_101 Chelmsford

NAG_DSL_101 Narborough

HJB_DSL_101 Hinckley

DY_DSL_101 Derby

ZVY_DSL_101 Corby

RES_DSL_101 Rockingham

AIE_DSL_101 Alloa

KFC_DSL_101 Kincardine (Fife)

LVN/ST_DSL_101 Livingston Station

SXC_DSL_101 St Andrews

DHV_DSL_101 Dunfermline

PIC_DSL_101 Penicuik

DE_DSL_101 Dundee Steeple

EH/DAL_DSL_101 Dalkeith

EH/NEW_DSL_101 Edinburgh Newington

AO_DSL_101 Arbroath

DAL_DSL_101 Dalgety Bay

BWR_DSL_101 Burntisland

KI_DSL_101 Kirkcaldy

FK_DSL_101 Falkirk

DE/PK_DSL_101 Dundee Park

DE/LE_DSL_101 Dundee Lochee

PGC_DSL_101 Poulton-Le-Fylde

MLP_DSL_101 Morecambe

CE/UJ_DSL_101 Carlisle

CHW_DSL_101 Chorley

BSL_DSL_101 Brinscall

BBZ_DSL_101 Barrow-In-Furness

WTN_DSL_101 Weeton (Lancs)

L/BND_DSL_101 Faraday

UND_DSL_101 Laindon

SMM_DSL_101 South Benfleet

SMU_DSL_101 Southend Town

ZVI_DSL_101 Canvey Island

RBM_DSL_101 Rayleigh

WKF_DSL_101 Wickford

SWG_DSL_101 Swadlingcote

MTF_DSL_101 Montfort

LLY_DSL_101 Langley Mill

NFY_DSL_101 Basford

NKW_DSL_101 Arkwright

EH/FOU_DSL_101 Fountainbridge

PH_DSL_101 Perth

GCQ_DSL_101 Glencarse

EH/CALF_DSL_101 Edinburgh Rose Street

EH/DEA_DSL_101 Edinburgh Dean

EH/DON_DSL_101 Donaldson

SXR_DSL_101 Stirling

EH/MUS_DSL_101 Musselburgh

EH/WAV_DSL_101 Edinburgh Waverley

PR_DSL_101 Preston

BL_DSL_101 Bolton

BAW_DSL_101 Bamber Bridge

SAE_DSL_101 St Annes

RAR_DSL_101 Ramsbottom

LDI_DSL_101 Leigh

LED_DSL_101 Leyland

MZP_DSL_101 Marton

NAO_DSL_101 Nelson

NCH_DSL_101 Culcheth

A statement and impact to End User for the work being undertaken is shown here:

Network Improvement Program

IRAMs is unable to retrieve affected features and therefore unable to identify the affected customers for this PEW.

Regards

BT Wholesale

British Telecommunications plc

Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

PW108084

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW108084

Planned duration details:

Planned start: 09/09/2009 00:01:00

Planned finish: 09/09/2009 06:00:00

End User Impact Statement: The end user will experience downtime of up to 60 minutes

Exchanges affected

YHF_DSL_101 Haseley Knob

ZEL_DSL_101 Claverley

ART_DSL_101 Armitage

GTZ_DSL_101 Great Alne

TBO_DSL_103 Tettenhall

BM/VIC_DSL_102 Birmingham Victoria

LF_DSL_102 Lichfield

BM/ACO_DSL_102 Acocks Green

CBK_DSL_102 Cannock

BM/NOR_DSL_102 Northern

WK_DSL_102 Warwick

BMX_DSL_101 Braunston (Northants)

FUC_DSL_101 Furnace End

DD_DSL_102 Dudley Castle

ALQ_DSL_102 Aldridge

SUC_DSL_103 Stratford upon Avon

FRA_DSL_101 Fradley

BNH_DSL_101 Burwarton

AMZ_MDSL_102 Alderminster

WNA_DSL_102 Welford-on-Avon Stratford

SFG_DSL_102 Sedgley

NHG_DSL_102 Nuneaton

WQS_DSL_101 Wolston

KEM_DSL_101 Keresley

ACE_DSL_101 Alcester

RY_DSL_102 Rugby

ZAH_DSL_101 Cheslyn Hay

BGW_DSL_101 Bilston

BM/SHI_DSL_102 Birmingham Shirley

CKS_DSL_101 Coleshill

BIL_DSL_101 Bidford-on-Avon

WMX_DSL_101 Wombourne

SLY_DSL_101 Southam

HRU_DSL_101 Harbury (Warwicks)

QQQ_DSL_101 Burntwood

BM/REC_DSL_101 Birmingham Rectory

ZAJ_DSL_101 Chapel End

BM/ASH_DSL_101 Birmingham Ashfield

BRU_DSL_101 Brownhills

FOH_DSL_101 Fordhouses

WL_DSL_102 Walsall

BM/CAS_DSL_102 Castle Bromwich

WIZ_DSL_101 Willenhall

BM/MID_DSL_102 Midland

ZEK_DSL_101 Crick

KWO_DSL_101 Lapworth

BM/SUT_DSL_102 Sutton Coldfield

KEG_DSL_102 Knowle

BM/STE_DSL_102 Stechford

WFS_DSL_101 West Haddon

HWY_DSL_102 Highway

FHL_DSL_102 Foleshill

SLY_DSL_102 Southam

DPR_MDSL_101 Ditton Priors

AKN_MDSL_101 Ackleton

BM/PRI_DSL_102 Priory

TWT_DSL_101 Tanworth-in-Arden

A statement and impact to End User for the work being undertaken is shown here:

Network Improvement Program

IRAMs is unable to retrieve affected features and therefore unable to identify the affected customers for this PEW.

Regards

BT Wholesale

British Telecommunications plc

Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Planned Engineering Work

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW108081

Planned duration details:

Planned start: 08/09/2009 00:01:00

Planned finish: 08/09/2009 06:00:00

End User Impact Statement: The end user will experience downtime of up to 60 minutes

Exchanges affected

CLE_DSL_101 Cheylesmore

TLB_DSL_101 Toll Bar

BM/BEA_DSL_101 Bearwood

BM/SME_DSL_101 Smethwick

CNO_DSL_101 Cradley Heath

BM/WES_DSL_101 West Bromwich

DEY_DSL_101 Dunchurch

LG_DSL_101 Leamington Spa

KEG_DSL_101 Knowle

HBP_DSL_101 Hampton-in-Arden

BM/FOU_DSL_101 Four Oaks

MXR_DSL_101 Marton (Warwicks)

BM/TIP_DSL_102 Tipton

TIQ_DSL_102 Tile Hill

BM/STO_DSL_101 Birmingham Stone Cross

PQH_DSL_101 Pattingham

WHY_DSL_101 Whittington

ERL_DSL_102 Earlsdon

XRB_DSL_101 Lye

ALQ_DSL_101 Aldridge

EWD_DSL_101 Earlswood Warwick

BAR_DSL_101 Barford Warwick

WEE_DSL_101 Wellesbourne Stratford

PBC_DSL_101 Pelsall

SNT_DSL_101 Snitterfield Stratford

HHX_DSL_101 Henley in Arden

BLY_DSL_102 Binley

ZWO_DSL_101 Curdworth

BM/SOL_DSL_102 Solihull

LG_DSL_103 Leamington Spa

BM/JAM_DSL_101 Birmingham James Bridge

FID_DSL_101 Finchfield

BM/ERD_DSL_102 Erdington

ETT_DSL_101 Ettington Stratford

CV_DSL_102 Coventry

SUC_DSL_102 Stratford upon Avon

BM/KIN_DSL_102 Kings Norton

MXL_DSL_101 Moreton Morrell

NHG_DSL_103 Nuneaton

ACA_DSL_101 Albrighton

VYL_DSL_101 Wythall

TBO_DSL_102 Tettenhall

ZGA_DSL_101 Claverdon

WNA_DSL_101 Welford-on-Avon Stratford

WL_DSL_105 Walsall

BM/FOU_DSL_102 Four Oaks

BM/STR_DSL_102 Streetly

BM/CEN_DSL_102 Birmingham Central

WV_DSL_102 Mitre Fold

A statement and impact to End User for the work being undertaken is shown here:

Network Improvement Program

IRAMs is unable to retrieve affected features and therefore unable to identify the affected customers for this PEW.

Regards

BT Wholesale

British Telecommunications plc

Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 19643 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19643		Issue :	FINAL
	Detected Date:	11/08/2009		Detected Time:	14:25
	Start Date:	11/08/2009		Start Time:	14:22
	Actual Clear Date:	12/08/2009		Actual Clear Time:	13:25
	Incident Headline:	: WESTERHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change Configuration Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01959

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/08/2009 17:55

Broadband Incident Report : : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 19643 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19643		Issue :	FINAL
	Detected Date:	11/08/2009		Detected Time:	14:25
	Start Date:	11/08/2009		Start Time:	14:22
	Actual Clear Date:	12/08/2009		Actual Clear Time:	13:25
	Incident Headline:	: WESTERHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change Configuration Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01959

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/08/2009 17:55