Broadband Incident Report : : STRADBROKE MUX 101 : LOSS OF SERVICE (CI) : Reference 9907 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9907		Issue :	1
	Detected Date:	21/02/2017		Detected Time:	17:11
	Start Date:	21/02/2017		Start Time:	16:56
	Anticipated Clear Date:	21/02/2017		Anticipated Clear Time:	18:56
	Next Update Date:	21/02/2017		Next Update Time:	18:11
	Incident Headline:	: STRADBROKE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01284 01379 01638 01728

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : STRADBROKE MUX 101 : LOSS OF SERVICE (CI) : Reference 9907 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9907		Issue :	1
	Detected Date:	21/02/2017		Detected Time:	17:11
	Start Date:	21/02/2017		Start Time:	16:56
	Anticipated Clear Date:	21/02/2017		Anticipated Clear Time:	18:56
	Next Update Date:	21/02/2017		Next Update Time:	18:11
	Incident Headline:	: STRADBROKE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01284 01379 01638 01728

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : STRADBROKE MUX 101 : LOSS OF SERVICE (CI) : Reference 9907 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9907		Issue :	1
	Detected Date:	21/02/2017		Detected Time:	17:11
	Start Date:	21/02/2017		Start Time:	16:56
	Anticipated Clear Date:	21/02/2017		Anticipated Clear Time:	18:56
	Next Update Date:	21/02/2017		Next Update Time:	18:11
	Incident Headline:	: STRADBROKE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01284 01379 01638 01728

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CHELWOOD GATE]: MUX 101 : INCIDENT CANCELLED : Reference 9679 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9679		Issue :	FINAL
	Detected Date:	20/02/2017		Detected Time:	12:44
	Start Date:	20/02/2017		Start Time:	12:34
	Actual Clear Date:	20/02/2017		Actual Clear Time:	12:34
	Incident Headline:	ADSL :[CHELWOOD GATE]: MUX 101 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Incident cancelled, duplicate of IMT9680/17. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CHELWOOD GATE]: MUX 101 : LOSS OF SERVICE : Reference 9679 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9679		Issue :	FINAL
	Detected Date:	20/02/2017		Detected Time:	12:44
	Start Date:	20/02/2017		Start Time:	12:34
	Actual Clear Date:	20/02/2017		Actual Clear Time:	12:34
	Incident Headline:	ADSL :[CHELWOOD GATE]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Incident cancelled, duplicate of IMT9680/17. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CHELWOOD GATE]: MUX 101 : INCIDENT CANCELLED : Reference 9681 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9681		Issue :	FINAL
	Detected Date:	20/02/2017		Detected Time:	12:44
	Start Date:	20/02/2017		Start Time:	12:34
	Actual Clear Date:	20/02/2017		Actual Clear Time:	12:34
	Incident Headline:	ADSL :[CHELWOOD GATE]: MUX 101 : INCIDENT CANCELLED
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Incident cancelled, duplicate of IMT9680/17. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 00 hours 00 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CHELWOOD GATE]: MUX 101 : LOSS OF SERVICE (CI) : Reference 9680 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9680		Issue :	FINAL
	Detected Date:	20/02/2017		Detected Time:	12:44
	Start Date:	20/02/2017		Start Time:	12:34
	Actual Clear Date:	20/02/2017		Actual Clear Time:	12:36
	Incident Headline:	ADSL :[CHELWOOD GATE]: MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband services may have experienced a loss of service
	Closure Details:	Service automatically restored at 12:36. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 00 hours 01 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.