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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 20605 | Issue : | 1 | ||||||||||||
Detected Date: | 21/08/2007 | Detected Time: | 17:16 | ||||||||||||
Start Date: | 21/08/2007 | Start Time: | 17:15 | ||||||||||||
Anticipated Clear Date: | 21/08/2007 | Anticipated Clear Time: | 19:15 | ||||||||||||
Incident Headline: | 6 MUXES IN THE SEVERNSIDE AREA : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | ||||||||||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/08/2007 17:37
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