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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 20605 | Issue : | FINAL | ||||||||||||
Detected Date: | 21/08/2007 | Detected Time: | 17:16 | ||||||||||||
Start Date: | 21/08/2007 | Start Time: | 17:15 | ||||||||||||
Actual Clear Date: | 21/08/2007 | Actual Clear Time: | 17:40 | ||||||||||||
Incident Headline: | 6 MUXES IN THE SEVERNSIDE AREA : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced a loss of ADSL Service. | ||||||||||||||
Progress Details: | Service has been restored. This issue may have been due to a Fibre Fault ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/08/2007 17:49
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